Questions

DESIGN FEES: The designer shall be compensated on a flat fee rate of $400 per room. All charges will be invoiced to the Client and are payable by the Client at the scheduled dates and times. Upon signing this Agreement, Designer shall receive a non-refundable initial advance of $500.00, which constitutes the minimum fee due Designer for Design Services. The advance will be credited against the flat fee rate otherwise payable by the Client to the Designer for Design Services at the completion of the project. All Design Fees are nonrefundable.

REIMBURSABLE EXPENSES: Client agrees to reimburse Designer for all out-of-pocket expenses actually incurred by Designer in relation to the Project, including but not limited to, renderings, drafting services, postage and handling, freight, delivery, and storage costs. Where necessary, the Client shall reimburse Designer for all travel, lodging, and meal expenses incurred by the Designer and Designer’s staff in connection with the Project. 

How do you charge?

01

I do my best to give you a full cost outlook of each item, but additional costs such as storage, shipping, installation, rush fees, or unexpected labor do occasionally happen.

What additional costs can i expect?

02

Fifty percent (50%) of your design fees are due upon signing the Agreement. The remaining 50% of your design fees are due at the design concept meeting. During the concept meeting, we will set a budget. Upon approval of the final design concept, you will pay 50% of the design budget. Custom and retail items require 100% payment. Trade items require a 50% deposit. Reimbursable expenses are due within 14 days. Invoices more than 30 days past due will be charged a 7% late fee and all work will cease until the invoice is paid.

When are payments due?

03

You have hired me to design and complete a vision for your space and I ask that you do not select items without my approval because items that you select may not be a fit for the design, space, or budget. Upon request, Midcity will provide you with detailed Specifications for items to be purchased direct.

Can i shop on my own?

04

Our policy is to install/reveal all your items. This includes all furniture and accessories purchased. Items purchased by Midcity go into a licensed, bonded, insured, and climate-controlled warehouse for assembly and await installation. It is our policy to not deliver items to client’s homes directly or on multiple trips, this allows for the “big reveal” and helps minimize issues. Clients are responsible for all shipping, storage, & delivery fees.

How are items delivered?

05

Most often orders cannot be canceled or refunded. In the event that a full refund can be attained, you may cancel the order and receive a refund for the cost of the item minus the purchasing fee and any other applicable fees. You will be charged hourly for the time spent on canceled orders. Custom orders are nonreturnable. Requests for returns or cancellations will be billed hourly. Design Fees and reimbursable expenses are non-refundable, even when associated with a return or cancellation.

Can i change my mind after an order is placed?

06

Please bring any concerns to my attention immediately. We will discuss your concerns and if necessary, find a more desirable solution. The decision about what is purchased and installed in your home is ultimately yours.

What if i have concerns about an item?

07

Since I work flat fee rate, increasing the scope is not a problem. You will be charged the flat design rate for each additional room. You will also incur any additional budgetary or reimbursable cost to style any additional rooms.

WHAT IF I DECIDE MID-PROJECT I WANT TO ADD MORE ROOMS?

08

What's Next

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